I rate City Bin very highly and have found them to be brilliant. On the very one occasion that our bin wasn't collected I rang them and they picked up the next day. I also rang them to mention that our bin wasn't very visible because there was a car in the way. The lady I spoke to said she would text the lads on the truck and tell them to look out for it. How great is that service?!
We have 3 rubbish bins - Black for general waste, Green for recycling and Brown for compostable waste. Every month City Bin sends me a report on how much waste I have disposed of and how it compares to other customers. As a family of two we have very little waste - and because of this City Bin charges us a lower yearly charge.
It is obvious from dealing with this company that they are focused on customer service - it is the little things like they always put your bins back to the spot they took they from. Having been with another bin company before, I am extremely happy that I made the switch to City Bin.