Monday, 4 May 2020

Ongoing with Virgin Media.....

The update on our WiFi situation as I wrote about a few days ago, is that Virgin Media called out on Saturday and it appeared like they got everything fixed up. The TV is working off the Horizon Box but they had to put in an addiotional new box/router for the WiFi.

WiFi most importantly is working but I noticed that when watching TV, the info about each programme doesn't appear and also the On Demand apps aren't working. I didn't think this was such an issue and was prepared to live with it. However, yesterday we tried to watch Netflix on the TV and this was not working - presumably it is because the WiFi is bypassing the Horizon TV box and going through the new box. 

So Ciaran rang them again and a technician did a few tests and then booked in another technician to visit next Friday.  
Watch this space.......

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